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Terms and Conditions

Terms and Conditions

Welcome to the Lulo Africa website. By accessing or using this website,
you agree to comply with and be bound by the following Terms and Conditions. If you do not
agree with any part of these terms, please do not use our website.

1. Introduction

These Terms and Conditions govern your use of the Lulo Africa website and the purchase
of any products or services offered through it.

2. Use of Website

  • You may use this website for lawful purposes only
  • You may not copy, reproduce, distribute, or create derivative works without prior written consent
  • Access to certain areas of the website may be restricted at our discretion

3. Products and Services

  • All books and products are subject to availability
  • We strive to provide accurate product information, but errors may occur
  • Prices are displayed in South African Rand (ZAR) unless stated otherwise

4. Ordering and Payment

  • Orders are placed through our online store and confirmed via email
  • Payment must be completed in full at the time of purchase
  • Payments are processed securely via third-party providers

5. Shipping and Delivery

  • We ship locally and internationally; delivery times are estimates only
  • Risk of loss or damage passes to you upon delivery
  • Please inspect all items upon receipt

6. Returns and Exchanges

All purchases are subject to our Return and Exchange Policy. By placing an order,
you agree to the terms outlined in that policy.

7. Intellectual Property

  • All website content is owned by Lulo Africa or its licensors
  • Content is protected by copyright, trademark, and intellectual property laws
  • Commercial use of content without written permission is prohibited

8. Privacy and Data Protection

Personal information collected through this website is handled in accordance
with our Privacy Policy. By using the website, you consent to this processing.

9. Limitation of Liability

  • Lulo Africa is not liable for indirect or consequential damages
  • Website availability is not guaranteed at all times

10. Indemnity

You agree to indemnify and hold harmless Lulo Africa, its directors, employees,
and affiliates from claims arising from misuse of the website or violation
of these Terms and Conditions.

11. Governing Law

These Terms and Conditions are governed by the laws of the Republic of South Africa.
Any disputes shall be subject to the exclusive jurisdiction of South African courts.

12. Changes to Terms and Conditions

We may update these Terms from time to time. Continued use of the website
constitutes acceptance of any changes.

13. Contact Information

If you have any questions regarding these Terms and Conditions, please contact us at:

Email:
hello@luloafrica.com

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14-Day Returns

Return your parcel within 14 days of delivery

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Empowering children across Africa with financial literacy through engaging, culturally relevant stories.

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